CUSTOMER CARE
Hi Stellar Bae, hope all is well.
Did your Stellar order exceed your expectations? If you have experienced an issue w0ih your order or if you have a general question, please fill out the customer contact form below and someone from our customer service department will reach back out to you by email.
-Thanks, Stellar Raw Hair Collection.
Have any questions or concerns?
We’re always ready to help!
Expect a response soon!
I promise we won't forget about you.
We aim for 100% satisfaction guarantee!
RETURNS
We hope you loved your order as much as we enjoyed fulfilling it!
Unfortunately, due to the safety for everyone we do not allow returns or request for refunds here at Stellar Raw Hair Collection. Thank You so much for understanding.
FAQ
Do you provide International delivery?
Stellar Raw Hair Collection is newly founded, we have not found the perfect time to expand outside the U.S.A. but in due time we will.
How do I return an item?
Stellar Raw Hair Co. does not allow returns or exchanges for any of our products.
What is your returns policy?
All Sales are FINAL.
How do I track my order?
Once you place an order here on our site and your payment is confirmed you will receive a confirmation email. After we have confirmed your order allow us 2-3 days to process your order and sent off to your doorstep. Standard shipping (or whichever you chose at checkout) is typically 5-7 days.
How can I contact your couriers?
Our packages are sent through our local USPS office. For any concerns with your package please contact your local United States Postal Office.
What are your delivery options?
We offer Local Pickup or Standard/Express Shipping with USPS.